This is not an exact transcript of my animated call with a famous satellite radio provider's customer service line today, but you'll get the idea. Enjoy!
Dial 1-800-555-SATELLITE
Automated Phone Lady: Welcome to ** Radio customer service line. Please select from the following choices. You can interrupt me at any...
Me: Account Management.
Automated Phone Lady: Did you say "Account Management"
Me: Yes
Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...
Me: Radios.
Automated Phone Lady: Ok, did you say "change profile"?
Me: No.
Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...
Me: Radios.
Automated Phone Lady: Ok, did you say "change billing"?
Me: No.
Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...
Me: RADIOS.
Automated Phone Lady: Ok, did you say "change billing"?
Me: NO.
Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...
Me: Holy <expletive deleted>!
Automated Phone Lady: Ok, it sounds like you need some assistance. Let me transfer you to a customer service representative.
Me: Great!
20 minutes later...
Real Phone Lady: Hello, this is "Roxanne," how can I help you?
Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts
Friday, March 30, 2007
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