Friday, March 30, 2007

My call to a popular satellite radio provider's customer service line

This is not an exact transcript of my animated call with a famous satellite radio provider's customer service line today, but you'll get the idea. Enjoy!

Dial 1-800-555-SATELLITE

Automated Phone Lady: Welcome to ** Radio customer service line. Please select from the following choices. You can interrupt me at any...

Me: Account Management.

Automated Phone Lady: Did you say "Account Management"

Me: Yes

Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...

Me: Radios.

Automated Phone Lady: Ok, did you say "change profile"?

Me: No.

Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...

Me: Radios.

Automated Phone Lady: Ok, did you say "change billing"?

Me: No.

Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...

Me: RADIOS.

Automated Phone Lady: Ok, did you say "change billing"?

Me: NO.

Automated Phone Lady: Ok, here are your options. Change profile, change billing, radios...

Me: Holy <expletive deleted>!

Automated Phone Lady: Ok, it sounds like you need some assistance. Let me transfer you to a customer service representative.

Me: Great!

20 minutes later...

Real Phone Lady: Hello, this is "Roxanne," how can I help you?

Wednesday, March 14, 2007

VMware saved!

Thank god for Google.

I had this problem with a VMware Workstation instance today:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 3/14/2007
Time: 3:42:15 PM
User: N/A
Computer: MOSSRESOURCE1
Description:
The VMware server memory controller service failed to start due to the following error:
The system cannot find the path specified.

After growling for a little while, I found the answer here.