Thursday, December 06, 2007

The trial period for this product has expired

If you ever get this message in SharePoint 2007:

The trial period for this product has expired

You may not actually have an expired license. Especially if you have a RTM Standard or Enterprise license for MOSS.

Instead, it could be one of SharePoint's extra-special error messages that really mean this and this. Or something else. Or it's just feeling saucy that day...

...or maybe it's just an expired license.

Update: It ended up being an antivirus program update that caused the issue. The update was uninstalled and the problem disappeared.

16 comments:

Warren said...

"Saucy" he says...

Anonymous said...

Any chance you'd let us know what VS program you're running, and was it a dat update, engine, patch etc. that caused the "sauciness" of MOSS?

TIA

Joelsef said...

We don't run the server. It IT folks do. So I don't have all of the details right now.

Anonymous said...

Wow, I'm getting this error when I attempt to publish a page. This is maybe the most confidence-shattering issue I've encountered with SP.
I tried making my App Pool account a local admin, but no dice.
How did you ever diagnose that the cause was your antivirus?

Joelsef said...

The server guys figured that it was something they did recently, and the very same day they had done some upgrade to the AV. When in doubt, undo what you just did. :-)

Anonymous said...

OK, I was harsh to blame it on SharePoint. It turns out that it was the sole responsibility of the AntiVirus software. Apparently the AV was treating the MOSS license registry key as a "virus" and preventing access to it, which caused MOSS to think the license was invalid.

Anonymous said...

I ran the SharePoint Configuration Wizard and that fixed the problem.

Heidi said...

Thanks! Running the configuration wizard fixed my problem too!

Paul Keijzers(KbWorks) said...

pingback:http://home.kbworks.nl/blog/archive/2009/03/31/resolve-error-sharepoint-trail-expired.aspx

Anonymous said...

Well i dont have the mcafee antivirus installed on my server, but i have the same error message on my page. I have re run the configuration wizard and still the problem persists.

Patrick Cutajar said...

Joel,

If you ever get this message in SharePoint 2007:

The trial period for this product has expired

This solved my problem :-

http://mindsharpblogs.com/ben/archive/2006/09/23/1299.aspx

Thanks a lot for your help

Patrick Cutajar
Eyetech Ltd
Malta

(http://www.eyetechltd.com)

WhoWho said...

Thanks! Running the configuration wizard fixed my problem too!

Clint said...

Thanks, very helpful!

Tina said...

Yeah running configuration wizard solved my problem too in Sharepoint 2010

Murtaza said...

Thanks for this blog! Running the configuration wizard fixed my problem as well, and solved our problem

Suresh Pydi said...

Nice post. Here is one more post explaining this issue.


http://sureshpydi.blogspot.in/2013/03/share-point-trial-period-for-this.html